Niagara Remote™
Niagara Remote™ is a service from the Niagara Cloud Suite™ that provides remote access to a Niagara station from any Internet-connected, browser-equipped device. With Niagara Remote, you can access a Niagara Supervisor or JACE via a web browser, without the need for additional hardware, gateways or VPNs.
Niagara Remote is a productivity-enhancing option for the busy user troubleshooting a deployment, doing regular engineering and maintenance work, or just checking the status of all operations across a Niagara-based network. Users can also build and edit Px graphics via Niagara Remote.
By cloud-enabling Niagara Stations with Niagara Remote, project teams can add scalable compute and data storage resources, achieving the hybrid environment that helps them meet their intelligent building goals. Niagara Remote offers a choice of secure and seamless connectivity options designed for enterprise IT environments. The HTML5 web views built into Niagara Framework® in version 4.15 and above expand what can be done remotely via browser, increasing the value of this cloud service.
For service businesses seeking centralized Niagara BMS capabilities, Niagara Remote is a powerful connectivity option.
BENEFITS
Niagara Remote™ extends the value of your Niagara deployment for a wide range of building and project types, particularly for the multi-site building portfolios typical of retail franchise businesses, school districts, healthcare networks and warehouse and distribution operations.Benefits in these multi-site scenarios include:
- Niagara network is extended over the Internet with security controls
- Bidirectional communication is enabled
- Users can monitor, control, and manage equipment at any location
- Isolated sites become fully integrated parts of your Niagara ecosystem
- No need for complex networking infrastructure with associated costs and cyber risks.
SECURITY FEATURES
- Multi-Factor Authentication required for remote access to station.
- Fine-grained, role-based access controls allow user access to be managed at the station level.
- TLS1.2+ (TLS1.3 recommended) for all communications.
PREREQUISITES
Niagara Remote and other Niagara Cloud Suite™ offerings require an active Niagara Software Maintenance Agreement (SMA) throughout the term of the subscription. The end-customer should be updated to a current, supported release of Niagara Framework with all the latest cyber-threat protections applied. This is another aspect of Tridium’s ‘Secure by Default’ policy for all Niagara Framework offerings.
HOW IT WORKS
REGISTRATION: Subscribers register Niagara Supervisors and JACEs on Niagara Cloud Suite™ management portal.
CONNECT: Registered stations create a secure, outbound WebSocket connection on port 443.
LOG IN: Remote users log into the Management Portal from browser. Upon successful authenticationI(including MFA), a remote access session is established over the station’s WebSocket connection.
WORK REMOTELY: Remote users can logon to Niagara Stations and do tasks inside Niagara applications, as if they were using an on-premises Niagara station. Web traffic is routed over WebSocket connection.
LOG OUT: Remote users log out from each Niagara station accessed during the remote session.
NIAGARA CLOUD MANAGEMENT PORTAL
All Subscribers to an offering in the Niagara Cloud Suite have access to the Niagara Cloud Management portal. From this portal, subscribers can setup and access the following Niagara Cloud Suite services:
- For systems integrators:
- Ability to register a device to a customer-unique cloud tenant
- Ability to create a partner-view hierarchy describing customer, project and subscribed device by hostID
- Ability to create and retrieve backups
- Ability to assign customer users
- For End Users (Building Owner/ Property Manager):
- View devices registered to their organization
- View and retrieve backups
